Website Terms of Use

Please read these terms and conditions (“Terms”) carefully before using this site.

What’s in these Terms?

These terms tell you the rules for visitors to our website: (the “Site”).

Who we are and how to contact us

Resolve is powered by Flatfair Ltd (“we”). We are registered in England and Wales under company number 10487576 and have our registered office at 9th Floor, 107 Cheapside, London, EC2V 6DN. Our VAT number is 262130542.

To contact us, please email

By using our Site you accept these Terms

By using our Site, you accept these Terms and agree to comply with them.

If you do not agree to these Terms, you must not use our Site.

We recommend that you print a copy of these Terms for future reference.

There are other terms that may apply to you

If you choose to register to use the Resolve service, separate terms will apply to your use of that service.

We may make changes to these Terms

We amend these Terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.

Our Site is only for users in the UK

Our Site is for people residing in the United Kingdom. We do not represent that content available on our through our Sire is appropriate for use or available in other locations.

How you may use material on our Site

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you use any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this Site

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Rules about linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Site other than that set out above, please contact

Which country’s laws apply to any dispute?

If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the Courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the Courts of England and Wales.


The Resolve website uses cookies — small files stored in your web browser — to identify visitors based on browser information, IP address and username.

We use cookies to record when you’ve accessed our service, and to recognise who you are when you return to our platform. These cookies are only used by us, and the information they contain is not shared with anyone else.

We also use cookies provided by Google Analytics to understand trends about our services and content, including where users come from, which pages are most popular, and the effectiveness of our marketing. Google Analytics privacy and data security policies are available at

Please see this link for information on how to disable cookies. However, please note that disabling cookies may affect some features of our website -